Support Center

Need Help? >>>>> Submit a Case

Internal IT Administration

Blackmagic Drivers v10.10 Incompatibility

Last Updated: May 25, 2018 12:02PM PDT
On Streambox Media Player for OSX, v 3.165.05 and previous versions, the Blackmagic Hardware Output function (requires activation) does not work with Blackmagic Drivers version 10.10, which was released on May 18, 2018.  We are working to remedy this problem. The Blackmagic Hardware Output is the only affected feature, as far as we are aware.

In the meantime, downgrade your Blackmagic Video application to version 10.9.12, the next previous version, which can be found at: https://www.blackmagicdesign.com/support/family/capture-and-playback, under "Latest Downloads."  Be sure to select version 10.9.12.

Contact Us

180e4daade570f7c917be88e4975d94b@streambox.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete